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Step-by-Step Guide to Set Up DKIM for Microsoft Office 365

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    Did you know that 91% of all cyber attacks start with a phishing email? This astonishing figure underscores how important strong email security is. DKIM, or DomainKeys Identified Mail, is one of the best defenses against these kinds of attacks since it verifies that emails received from your domain haven’t been altered in transit.

    Securing these conversations becomes not just prudent but necessary in the digital world of today when email communication is fundamental. An important technique used by cybercriminals, email spoofing, is greatly reduced by DKIM, which adds a level of protection that confirms an email has really originated from the domain it claims to represent. This introduction to DKIM will help you protect your communications in an increasingly dangerous digital world by examining its significance in your email security plan and walking you through setting it up for Microsoft Office 365.

    Understanding DKIM

    Email spoofing is one of the security hazards that DomainKeys Identified Mail (DKIM) aims to assist protect against. It provides a means of claiming accountability for a message in a manner that the recipient may verify. DKIM primarily serves to verify for the recipient whether an email claiming to originate from a particular domain was indeed approved by the domain’s owner.

    How DKIM Works

    1. Signing the Email. he sender’s email server securely holds the private key used to sign when sending an email. This digital signature, attached to the email’s header, is unique to each email.
    2. Verifying the Signature. The public key, which is published in the DNS (Domain Name System) records of the sender’s domain is then used by the receiving email server to decrypt the signature. This allows it to authenticate the sender of the email, and ensure that the email was not tampered with while it was in transit.
    3. Authentication Result. Successful verification proves that the email was sent from the domain it’s claiming to be from, and that its contents haven’t been tampered with. This result is then generally returned to the recipient’s email client, which may affect how incoming emails are processed (e.g. whether or not the email should be considered trusted or sent to trash).

    Importance of DKIM

    The benefits of implementing DKIM include a greater sense of security around what to expect with emails and a reduction in phishing-type messages. The same holds true for the application of DKIM, with increased chances that a third-party service provider will identify the intended sender of an email as the legitimate sender rather than a spam creator. Thus, this is an action that can be taken for both parties involved since it strengthens proper delivery and spam avoidance. Trust is the foundation of all communication, and since email is one of the most common ways to communicate, it is almost taken for granted these days.

    Prerequisites for setting up DKIM in Office 365

    Before configuration of DKIM of Microsoft office 365 there are couple of requirements you need to ensure are met:

    1. Admin Access. You have one or more Office 365 installations, where you do not have administrative access and you cannot configure DKIM settings.
    2. Domain Setup. Verify that Microsoft 365 has properly added and validated your domain. This entails configuring your domain so it can send and receive emails and adding it under your Office 365 account.
    3. DNS Access. DKIM is based on CNAME records, so you must have access to modify the DNS records of the domain you plan to configure DKIM for.

    Step-by-step guide to configuring DKIM for Office 365

    Configuring DKIM (DomainKeys Identified Mail), which ensures the emails are signed and as a result, are less likely to be marked as spam on your email interactions with Office 365 is a vital step in securing your emails. Follow here for sales in this configuration including Office 365.

    Step 1: Launch the Office 365 Admin Center

    First log into your Microsoft 365 admin center. You’ll need admin permissions to reach the necessary settings. Visit admin.microsoft.com and enter your credentials.

    Step 2: DKIM configuration settings location

    Then, in the Microsoft 365 admin center, navigate to the Exchange admin center. You access it from the admin centers section >> Exchange. In the Exchange admin center, go to Protection, and then select DKIM. In this section, you can control and configure DKIM settings for your allowed domains.

    Step 3: Set up DKIM DNS records on your domain

    Choose the domain you want to use DKIM for, and choose to create the DKIM keys. It will create 2 CNAME records that you have to publish in your DNS. This is what these CNAME records usually look like:

    • Record for Selector 1:

      • Host name (Name/Host/Alias): selector1._domainkey.yourdomain.com
      • Points to (Value/Answer/Destination): selector1-yourdomain-com._domainkey.yourdomain.onmicrosoft.com
    • Record for Selector 2:

      • Host name (Name/Host/Alias): selector2._domainkey.yourdomain.com
      • Points to (Value/Answer/Destination): selector2-yourdomain-com._domainkey.yourdomain.onmicrosoft.com

    These records are crucial as they are used to verify the DKIM signature of outgoing emails from your domain.

    Step 4: Setup DKIM Signing for Your Office 365 Emails

    Once you add the CNAME records to your DNS, return to the DKIM settings in the Exchange admin center. Choosing the domain you want, set DKIM signing to enable. Enabling this feature can take some time based on your DNS provider; ensure the DNS records are propagating before you enable it.

    Additional Considerations

    • DNS Propagation. It may take up to 48 hours for changes to DNS to propagate. Once you have verified that DNS records must be correct and propagated, only then should DKIM signing be enabled.
    • Verification. After enabling DKIM, it is a best practice to check it’s working properly. There are many online tools you can use to check the DKIM record.
    • Troubleshooting. Where DKIM is not enabled, check the syntax and presence of your CNAME records in your DNS set up. Another option is to verify missed errors by referencing Microsoft’s support resources or your DNS provider.

    Verifying DKIM setup

    Using Warmy’s Free Email Deliverability Tool

    The free email deliverability tool from Warmy provides a thorough approach to confirm SPF and DMARC settings in addition to DKIM. This is what to anticipate from utilizing this tool:

    ✅ Warmy verifies the multi-aspects of your domain, including DKIM, SPF, and DMARC configuration. It confirms these records’ existence and accuracy in your DNS configuration.

    ✅ Email Deliverability Insights. The program offers thorough details on your email deliverability, including which of your emails are ending up in spam. This can point up problems that could be hurting the way your emails work.

    ✅ Blacklist Monitoring. Warmy will also look up whether your domain is on any email blacklists, which might have a big negative effect on how delivered your emails are.

    ✅ All-Inclusive Authentication Checks. Learn about additional authentication options that could be affecting the delivery of your emails.

    Using a program like Warmy can give you a thorough picture of your deliverability and security status, enabling you to decide how best to tailor your email campaigns. Your email exchanges can be made far more dependable and secure if DKIM, SPF, and DMARC are configured correctly.

    Troubleshooting common DKIM setup issues

    There are a few resources from which to learn what’s going wrong and how to resolve common DKIM installation issues. For example, if DNS records are incorrect—ensure DKIM CNAME records are entered as recommended via the Office 365 admin center. This is a common error as many people enter them on their own instead of using the values given for your domain, and it’s an easy fix. 

    Don’t worry about DKIM failing or failing DKIM DNS records if the DNS records don’t change right away. Give it 48 hours and then check your DNS lookup again. DNS records can take approximately 48 hours to propagate, and once yours are propagated to other DNS servers, everyone else will be able to locate the DKIM records, too. 

    With DKIM signature failures, check if the email is modified after signing—subject lines, capitalization, or even removing formatting—as this would rightly fail DKIM. Also, check server logs to find any issues on the sending side during the signing process or concerns on the receiving end. Yet, in the end, it means you have to start sending test emails to a variety of accounts and persons to determine who else it may affect. 

    If nothing works, contact your DNS or email provider’s tech support for a closer diagnosis. Sometimes, a version upgrade is necessary due to system dependencies, or security enhancements need to be rolled back to ensure DKIM lookups aren’t prevented from running. Once you’ve completed all of the above in an orderly fashion, you’ll be able to troubleshoot and verify that your DKIM settings will function for optimal email security and deliverability.

    email warm up

    While improving the deliverability and security of your emails depends critically on correctly implementing DKIM, that’s only one aspect of the process. Warming up your email is essential to really maximizing the success of your email outreach, particularly for new or seldom used email addresses. Through this procedure, the amount of emails sent is progressively increased, which helps to build a reputation as a reliable sender with Internet Service Providers (ISPs).

    Warmy offers a sophisticated platform to assist with this process. Utilizing Warmy not only streamlines the warm-up phase but also maximizes your email deliverability through intelligent sending practices. This approach minimizes the risk of your emails landing in spam folders, thereby improving overall engagement rates.

    Moreover, Warmy provides additional tools that further aid in securing your email infrastructure. With features like the free SPF and DMARC Record Generator, Warmy helps ensure that your email settings are optimized to meet best practices standards. These tools are essential for maintaining the integrity and reliability of your email communications, making Warmy an invaluable resource for anyone looking to enhance their email strategy comprehensively.

    To explore more about how Warmy can assist in effectively warming up your email and to use their free SPF and DMARC Record Generator, visit their website. This comprehensive approach will ensure your emails not only reach their destination but also produce the desired engagement results.

    Conclusion

    Any company trying to enhance its email security and deliverability will find many advantages in setting up DKIM (DomainKeys Identified Mail) in Office 365. Businesses who use DKIM make sure their emails are validated, which lowers the possibility that their messages will be reported as spam. This not only makes their messages more credible but also stops email spoofing—a popular phishing attack strategy—from being utilized on their domain.

    Finally, adding DKIM to Office 365 is a simple but effective way to protect the email ecology of a company. DKIM is essential to preserving the integrity and dependability of email communication since it confirms that emails are actually from the domain they state to be from and have not been altered while in route.

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