The Simple Mail Transfer Protocol (SMTP) is a critical system that is foundational to the overall functionality of every email domain. It is responsible for sending emails and making sure that it is received by the intended recipient/s.
Incorrect sequence of the SMTP settings often results in errors that impact the entire function of email systems, which often results in SMTP Email Error 555 or the following error messages:
“555 5.5.2 Syntax error.”
“555 5.5.4 Command unrecognized: [command].”
So why exactly did you receive this error?
SMTP Email Error 555 poses a significant communication difficulty inside the SMTP framework.
This error can indicate a syntax issue in the parameters or arguments passed to the SMTP instructions, implying a misconfiguration or wrong format in the email sending request.
When SMTP Email Error 555 occurs, it is presented as a server response containing the code “555” followed by a message indicating that the server is refusing to accept the command due to a syntax error. The error message might read something like:
“555 5.5.2 Syntax error.”
“555 5.5.4 Command unrecognized: [command].”
- Erroneous Command Syntax. This can be due to typing mistakes, erroneous command sequences, or unsupported instructions, depending on the server’s SMTP implementation.
- Unsupported Extensions or Parameters. Certain SMTP servers may not support specific SMTP command extensions or parameters. If an email client communicates with the server using these unsupported components, it may see Error 555.
- Configuration errors in the email client. Improper setting of the email client might also result in syntax issues. This includes improper settings for server addresses, port numbers, or security protocols that do not meet the server’s specifications.
- Firmware or Software upgrades.Occasionally, upgrades to the SMTP server software or the email client may bring modifications that are incompatible with existing setups, resulting in syntax problems.
- Custom SMTP Settings or Scripts. There are some occurrences where custom SMTP scripts or settings (such as automated email systems), develop inappropriate scripting or setup often resulting in Error 555.
- Verify SMTP Settings: Ensure that your settings match these recommended parameters:
- SMTP server: smtp.gmail.com
- Port: 587 (TLS) or 465 (SSL)
- Authentication required: Yes (use your full Gmail address and password)
- Use Correct Email Format: Ensure that the email addresses in the “To”, “CC”, and “BCC” fields are correctly formatted.
- Check for Updates: Make sure that your email client is up-to-date to support the latest SMTP standards and security protocols.
- SMTP Configuration Check: Confirm your settings are correctly input:
- SMTP server: smtp-mail.outlook.com
- Port: 587
- Encryption method: STARTTLS
- Authentication: Yes (your Outlook email and password)
- Correct Command Use: Ensure that any custom settings or scripts interacting with the SMTP server use correct SMTP command syntax.
- Update and Restart: Update your Outlook to the latest version and restart the application to apply changes.
- Ensure SMTP Settings are Accurate:
- SMTP server: smtp.mail.yahoo.com
- Port: 465 (SSL) or 587 (TLS)
- Require SSL/TLS: Yes
- Authentication required: Yes (your Yahoo email and password)
- Email Format Verification: Double-check that all email addresses are properly formatted and contain no extraneous characters or spaces.
SMTP Error 556 is usually accompanied by the error message
“5.5.6 Domain’s email provider has disabled relaying”
or something similar, indicating that the email could not be relayed or routed successfully from the sender’s domain to the recipient’s mail server.
It can be the result of different factors, such as:
- Misconfigurations in Domain Settings;
- Problems with Mail Exchange (MX) records, or;
- Exclusive protocols implemented by email providers that prohibit email routing.
Unlike the email error 555, error 556 is a different variant of error indicating that there are some modifications with the email provider.
- Check MX Records. Ensure that your domain’s MX records are properly configured and refer to the relevant mail servers. Incorrect MX records might cause routing issues.
- Verify the Sending Domain Settings. Ensure that your domain’s sending settings, such as SPF, DKIM, and DMARC records, are properly configured. These records assist to authenticate your domain’s emails and prevent them from being rejected by recipient servers.
- Consult the Email Service Provider. Sometimes the problem comes from how the email service provider handles routing. Consulting them might help determine whether there are any limits or regulations in place that could be creating the problem.
- Review Email Routing Policies. If you are utilizing any particular routing rules or policies (such as conditional routing based on the recipient’s domain), double-check that they are not causing the problem.
- Testing and Monitoring. After making modifications, it is critical to test email delivery to confirm that the problem has been fixed. Continuous monitoring of email delivery status can also assist in discovering if the mistake occurs again.
Warmy.io offers a comprehensive suite of tools and services designed to enhance email performance and mitigate common SMTP errors, including SMTP Error 555 and SMTP Error 556. By integrating advanced features and expert consultation, Warmy.io ensures your email setup is optimized for high deliverability and compliance.
Warmy.io offers a comprehensive suite of features to optimize your email deliverability, such as:
- Email Deliverability Tests meticulously evaluate your email delivery capabilities, identifying potential issues and offering solutions to ensure your emails reach their intended recipients’ inboxes.
- Blacklist Monitoring keeps a vigilant eye on multiple blacklist databases, alerting you if your sending IP or domain is listed and guiding you through the steps to get delisted, thus safeguarding your reputation and email functionality.
- Free SPF and DMARC Record Generators to simplify the setup of your email authentication process minimizing the risk of spoofing and phishing attempts, and reduce the likelihood of encountering security-related SMTP errors.
- Consultation from Email Deliverability Expert from Warmy.io offers a personalized assistance and tailored solutions. These specialists provide expert analysis, bespoke strategies, and guidance on best practices, ensuring optimal email performance and compliance with industry standards.
SMTP error 555 is undoubtedly a hurdle that you would prefer to avoid in your email communication.
But despite these obstacles, it is entirely manageable as long as you employ proper tools, knowledge, and understanding of its root causes, such as authentication failure or misconfigurations.
Deploying email authentication measures, such as SPF, DKIM, and DMARC can be highly effective against these, including email deliverability testing tools like Warmy.io.
Nonetheless, acquiring the necessary knowledge and tools, makes it entirely manageable. Once you understand the error’s root causes you can easily address it. Proper email authentication measures, including, are highly effective.
