Warmy Blog

SMTP Error 552 5.3.4 - How to Resolve [SOLVED]

Talk with a deliverability expert!

No need to flee, it’s totally free

          TABLE OF CONTENTS

    In today’s world, communicating without email seems nearly impossible. However, email works through transmission via the Simple Mail Transfer Protocol. When one sends an email, their address is converted to the necessary mail server for the receiver before an actual message is sent, thus guaranteeing that the intended message ends up where it’s supposed to go. Unfortunately, there are many transmission errors that compromise this method. One such error is SMTP Error 552 5.3.4. SMTP Error 552 5.3.4 is misleading. It appears that a message fails to send or that a received message is rejected.

    However, it’s annoying because it neither acknowledges that a message was sent when it hasn’t, nor fails to send when received. Rather, it results from interface limits breached with too large an attachment or an infraction-type message sent, like
    spam. Furthermore, as will be discussed, SMTP Email Error 552 5.3.4 is connected to a more extensive email server failure, whether it’s a configuration error or a policy enhancement that might change other configurations which allow sending in the first place. Therefore, it’s critical to assess what’s wrong with this error.

    Demystifying SMTP error 552 5.3.4

    SMTP Error 552 5.3.4 is one of those messages that comes in various forms across different email clients and email servers, yet the meaning is consistent. Your email failed to send because it was too large. For example, if you’re using Microsoft Outlook, you might see: “552 5.3.4 Message size exceeds fixed limit.” Yet if you’re using Gmail, you’ll get this message: “Message rejected. Size exceeds maximum permitted.” Such error codes are relatively straightforward, letting you know your email did not go through.

    Implications of SMTP Email Error 552 5.3.4 on Email Sending

    • Disruption of Communication. This error prevents the email from being delivered, which can interrupt timely communication, especially in professional or urgent contexts.
    • Need for Content Adjustment. Senders are required to modify the email content, typically by reducing the size of attachments or splitting the content into multiple messages, to comply with server limitations.
    • Server Policy Awareness. This error underscores the importance of being aware of and adhering to the specific mail server policies regarding email size, which can vary widely between different email providers or organizational email servers.
    • Potential for Data Loss. In scenarios where large files need to be shared, this error could lead to challenges in data transfer, pushing users to find alternative methods to share large files.

    Related – SMTP Email Error 552 – How to Resolve [SOLVED]

    Exploring the reasons behind SMTP 552 5.3.4

    Exceeding Size Limits

    Most email servers limit the total size an email can be—content and attachments—and an Error 552 5.3.4 bounce-back is returned to the sender if the email exceeds the limit. These limits are in place for resource management and the effectiveness of the system as a whole.

    Large Attachments

    It is the primary reason for emails going over the limit due to significant attachment sizes. For instance, high-quality photos, large document owners, or videos will make it impractical to comply with the email server’s limit.

    Embedded content in the email

    In addition to attachments, embedding images or other media in the email will increase its size. More specifically, emails are well-formatted with HTML and extensive inline styling or embedded media.

    Server Configuration

    This issue may also be caused by the particular setup and rules of an email server. The size limitations of servers may differ depending on their specifications and the rules set forth by the hosting company or service.

    Data Accumulation

    An email’s size may occasionally grow unexpectedly due to the accumulation of header data from several forwarding instances or additional metadata.

    Detailed solutions for resolving SMTP error 552 5.3.4

    Instructions for Gmail users

    1. Check email size. It should not exceed 25 MB in total, including attached files. This is Gmail’s maximum allowable email size limit.

    2. Compress the attached files. To do this, you will need to create a ZIP archive for the file that you intend to attach to the email.

    3. Use Google Drive. If the attached file is more than 25 MB, it would be better to upload the file to Google service and send the link to it in the email.

    For Outlook Users

    1. Verify Attachment Limits. Firstly, make sure the size of the email file does not exceed 20 MB if you use Outlook with internet accounts since it can be less or more for specific enterprise setups.

    2. Compress Larger Files. For larger documents or pictures, it is possible to compress them before attaching files.

    3. Finally, adjust Outlook Settings. A user can also change the default server time out in Outlook so the large attached file can be sent because the longer time means less possibility of error.

    For Yahoo Mail Users

    1. Limit Email Size. Ensure email size is no more than 25 MB, including attachments to fit Yahoo email limits.
    2. Compress Files. Use file compression software to minimize the size of the attachments you are intending to email.
    3. Break Down Large Emails. Split the attachments into smaller parts if they are too large and email each in different messages as needed.

    General Tips

    1. Remember to always verify the recipient’s email capabilities as well, since certain email systems may have more stringent attachment sizes.
    2. When data security and secrecy are critical, think about using secure file transfer services or other alternate means when exchanging huge files.

    Optimizing email management with Warmy.io

    warmy email deliverability

    Methods to circumvent SMTP Email Error 552 5.3.4 when trying to send include using an email warm-up service such as Warmy.io. Such services enable you to gradually begin sending lots of emails, and since their servers have exceeded limits or for other reasons, they won’t deny your emails. For instance, Warmy.io adjusts your email limit so you position yourself as a trustworthy sender who will not have their emails denied merely because they’re too big.

    On top of that, this service offers free deliverability tools like whether your emails can be delivered to the recipient’s server or not, a domain blacklist checker, and a tool to generate SPF & DMARC records.

    As a result, these tools can be leveraged not only to troubleshoot and remediate deliverability issues, but also help keep an email program running strong, to prevent it from faltering through neglect of the best practices common to even the most well-known established senders.

    Specifically, Warmy.io increases your email volume allowing you to create a sender reputation where your emails will not be rejected specifically for being too large.

    In addition to this, this service provides free deliverability tools such as a tool to check if your emails can be delivered to the recipient’s server, a tool to check if your domain is put on a blacklist, and a tool that generates SPF and DMARC records.

    Therefore, these tools can be used for more than just troubleshooting and resolving deliverability problems – they can also assist in maintaining email performance so it doesn’t deteriorate due to neglecting to comply with best practices archetypical of an already established sender.

    Conclusion

    Ultimately, keep in mind that troubleshooting SMTP warning 552 5.3.4 and similar notifications is all part of the process to maintain your email deliverability reputation. These notifications cause setbacks with being able to send and receive your emails—setbacks that affect your business, your outreach with customers, and more. Thus, it’s important, over time, to ensure that such things never happen. This means that you should always review and modify your email settings according to ESPs’ wishes and global legislation. By doing so with warmy.io and similar services, you’re preserving your email quality of transmission and avoiding any setbacks for your own business.

    📜 Related articles:

    Scroll to Top